In today’s digital world, the need for public relations professionals is at an all-time high. Effective communication can be the key to taking your business to the next level. It is vital to yourself as well as your company that you have invested in quality PR. As expert communicators, PR professionals are equipped with the tools necessary to deliver key messages to your desired audience. It is important to note that your social media effort will be a waste of time if your intended audience is not attending to your message. Public Relations also play a major role in maintaining you and your company’s reputation. Reputation is something that companies work hard to keep in a positive light and since PR professionals know the importance of two-way communication, they know the steps that need to be taken in order to achieve the company’s goal. If you want to be successful, it’s also important that you are prepared for crisis. Crises can occur when we least expect them, but with a PR team readily available those crises can be solved before you or the image of your company is ever tainted.
The Public Relations Society of America defines the management of public relations as:
- Anticipating, analyzing and interpreting public opinion, attitudes and issues that might impact, for good or ill, the operations and plans of the organization.
- Counseling management at all levels in the organization with regard to policy decisions, courses of action and communication, taking into account their public ramifications and the organization’s social or citizenship responsibilities.
- Researching, conducting and evaluating, on a continuing basis, programs of action and communication to achieve the informed public understanding necessary to the success of an organization’s aims. These may include marketing; financial; fund raising; employee, community or government relations; and other programs.
- Planning and implementing the organization’s efforts to influence or change public policy. Setting objectives, planning, budgeting, recruiting and training staff, developing facilities — in short, managing the resources needed to perform all of the above.
From this definition, it is obvious why public relations professionals are needed. Companies and individuals wanting to enhance or build their reputations through the media hire an agency or a PR practitioner to formulate key messages and turn them into positive media stories. The hired PR agency or practitioner can also take negative coverage and turn into a favorable story for the individual or company. Public Relations is a profession that has been helpful to companies for many years and will continue to help business flourish for years to come.
Dominique Yost is currently a senior studying Communication Studies with a concentration in Public Relations. She has had previous PR experience as a marketing/media coordinator for Lain consulting, a small firm based here in Charlotte, and TheLilaRoseProject, an image consultant group. She is currently a member of NinerNation Relations where she is an Account Coordinator. Her skills include social media management, marketing, leadership, and web design.